Computer repair, sales, and service in Eccleshall Stone and Stafford and surround
Technology is best when it brings people together.
Matt Mullenweg
The pillars that support our I.T. strategy are as follows:
Service.
Good service is the key to our success. A fast turn-around on jobs and a high quality of service are of the utmost importance to us. From April 2023 we change to a mobile and remote service, moving with the times and coming to you, in many cases!
Listening to our customers.
When you talk, we listen! That might sound obvious, but it's a quality that we've found has become increasingly rare when dealing with much larger I.T. companies. Communication with customers is crucial to the success of a local I.T.supply service, so please feel free to get in touch and talk through any I.T. problems or product requireme
When you talk, we listen! That might sound obvious, but it's a quality that we've found has become increasingly rare when dealing with much larger I.T. companies. Communication with customers is crucial to the success of a local I.T.supply service, so please feel free to get in touch and talk through any I.T. problems or product requirements you may have and we'll be happy to help you in any way we can. We’ve evolved so you can now book a call for a chat and we get back to you, so you know when we can address any I.T solutions.
Price.
Here at I.Tech we always aim to get the best price for products or parts. This benefits our customers who enjoy value for money, and it benefits us as we receive repeat custom and regular referrals.
Fast turn-around time.
We understand that everyone is busy and problems with a computer, printer or phone can cause unnecessary stress. Therefore, we will provide you with a realistic time-scale of how long it will take for a repair to be made or a part to be delivered and then keep you updated on the progress of the job. Some of the work will be able to be carried out on site or we can take it away for you!
Personal approach.
Everyone wants different things from their technology. This is why colour, brand, price and service requirements are all taken into account when discussing possible options . We can now even come and see you to see what physical demands your I.T solutions face.
A New Dimension to our service
As of September 2024, we launch our new online shop, where you can browse some great quality equipment and talk to us about your spec and ordering online, so you don’t have to leave your home! We also maintain our community presence by offering a bi-weekly surgery, by appointment, at Eccleshall Library on the High Street. Contact us for an appointment.