Computer repair, sales, and service in Eccleshall Stone and Stafford and surround
Matt Mullenweg
Good service is the key to our success. A fast turn-around on jobs and a high quality of service are of the utmost importance to us. From April 2023 we change to a mobile and remote service, moving with the times and coming to you, in many cases!
When you talk, we listen! That might sound obvious, but it's a quality that we've found has become increasingly rare when dealing with much larger I.T. companies. Communication with customers is crucial to the success of a local I.T.supply service, so please feel free to get in touch and talk through any I.T. problems or product requireme
When you talk, we listen! That might sound obvious, but it's a quality that we've found has become increasingly rare when dealing with much larger I.T. companies. Communication with customers is crucial to the success of a local I.T.supply service, so please feel free to get in touch and talk through any I.T. problems or product requirements you may have and we'll be happy to help you in any way we can. We’ve evolved so you can now book a call for a chat and we get back to you, so you know when we can address any I.T solutions.
Here at I.Tech we always aim to get the best price for products or parts. This benefits our customers who enjoy value for money, and it benefits us as we receive repeat custom and regular referrals.
We understand that everyone is busy and problems with a computer, printer or phone can cause unnecessary stress. Therefore, we will provide you with a realistic time-scale of how long it will take for a repair to be made or a part to be delivered and then keep you updated on the progress of the job. Some of the work will be able to be carried out on site or we can take it away for you!
Everyone wants different things from their technology. This is why colour, brand, price and service requirements are all taken into account when discussing possible options . We can now even come and see you to see what physical demands your I.T solutions face.
As of September 2024, we launch our new online shop, where you can browse some great quality equipment and talk to us about your spec and ordering online, so you don’t have to leave your home! We also maintain our community presence by offering a bi-weekly surgery, by appointment, at Eccleshall Library on the High Street. Contact us for an appointment.
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In person visit to your home within a 25 mile radius. Any miles behound the 25 mile radius will be subject to an additional charge of 45p per mile.
For any additional hours of work after the first hour will be subject to a £10 per hour charge.
We visit your business to provide onsite IT support.
This involves online remote working support.
A video call for 30 minutes in order to look at and assess what may be needed inrespect of you IT needs and provide advices as apporprate.
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To Include a remote service of your laptop or tablet. This wil include virus removal and basic pc tune up. This service will improve the speed of your device and remove any viruses that it may have. This takes an hour.
This Service includes any of the bronze level package but also adds windows up dates drive scans and driver updates. This takes around an hour and 15 minutes
This service includes both the bronze level package and silver but also includes Avast premium anti virus norton anti virus or mcaffee antivirus of your choice including vpn as well. Also consulation on future upgrades are included. This is for hour and half session.
The prices above are for our fixed rate work. Anything in addion include parts or equaliment are subject to a quote based up on your IT needs. Please call for further information.
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